Articles from Incognito Software Systems

Incognito Software Systems, a leading global provider of service orchestration, device management, and network intelligence solutions, today introduced NEXA, an AI-driven network intelligence and automation platform that enables broadband service providers to turn operational data into action. NEXA unifies network, device, service, and subscriber data in a single intelligence layer, delivering real-time and predictive insights that help service providers identify issues sooner, better understand the subscriber experience, and take faster, more informed action across their operations.

New industry analysis reveals that the adoption of artificial intelligence (AI) is accelerating across the telecoms industry, with 88% of fixed broadband service providers now investigating or trialling AI automation to enhance their fixed broadband services. Key use cases such as network monitoring, predictive maintenance, and resource optimization are at the forefront, driving significant cost savings and improving customer experiences.